Legal

Privacy Policy

Last updated: 18 March 2026

Who We Are

Vital Heal is a nurse-led mobile IV and IM vitamin therapy service operating in Ascot and surrounding areas.

For data protection queries, contact: info@vitalheal.co.uk or 07434719359.

What Information We Collect

We may collect personal information that you provide directly, including your name, contact details, booking information, and health-related information required for consultation and suitability assessment.

How We Use Your Information

We use your information to manage bookings, provide consultations, assess suitability for therapy, communicate with you, and meet legal and clinical record-keeping obligations.

Lawful Basis for Processing

We process personal data where necessary for service delivery, legal obligations, and legitimate interests. Special category health data is processed for the provision of health and wellness services in line with UK GDPR requirements.

Data Sharing

Your data is only shared where necessary, such as secure booking systems, regulated service providers, insurers, or where required by law. We do not sell your personal data.

Data Retention

We retain records only for as long as necessary to provide services and comply with legal, professional, and insurance obligations.

Your Rights

You may request access, correction, deletion (where applicable), restriction, objection, or data portability. You may also lodge a complaint with the Information Commissioner’s Office (ICO).

Data Security

We use appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.

Cookies

This website may use essential and performance cookies to support website function and improve user experience.

Updates to This Policy

We may update this policy from time to time. The latest version will always be published on this page with the updated date.